FAQs

How can I place my order?

You can place an order on our website by adding the items you want to your shopping cart and proceeding to checkout. Follow the on-screen instructions to complete your order.

Which payment methods do you accept?

We accept the following payment methods: advance payment, PayPal, credit card and invoice.

How much are the shipping costs?

Shipping costs are calculated during the order process based on your delivery address and displayed before completing the order.

How long does delivery take?

The delivery time is usually 4-7 days from the date of dispatch. Please note that the delivery time may vary depending on the delivery address.

Can I track my order?

Yes, after shipping you will receive a shipping confirmation with a tracking number that you can use to track your order online.

What should I do if my order arrives damaged?

Please contact our customer service at TheFishingMule01@gmail.com and we will be happy to help you find a solution.

Can I cancel or change my order?

You can cancel or change your order as long as it has not been shipped. Please contact our customer service as soon as possible.

How can I return an item?

You can return items within 14 days of receiving your order. Please contact our customer service to receive a return number and return instructions.

What happens when an item is sold out?

If an item is sold out, you will be notified and we may offer you a refund or let you know when the item will be back in stock.

How can I contact customer service?

You can contact our customer service via email at TheFishingMule01@gmail.com.